ACTIV@WORK CHALLENGE 2019 JOIN NOW!

ABOUT

ABOUT BOOKDOC ACTIV

Sync your fitness tracker with BookDoc Activ, and begin your rewarding journey for being Activ! Your average daily number of steps at the end of every month will become your Reward level: Bronze, Silver, Gold & Platinum, where exciting deals await. The higher the Reward level, the better the deals and the greater the number of lifestyle verticals which you could take advantage of.

Check out the comprehensive list of Reward partners and the countries where you could enjoy the benefits. It includes participating outlets under food & beverages, grocery shopping, gym & fitness, clothing & apparel, health & wellness appliance, transport and many more.

Go Activ, Get Rewards!

Available at App Store and Google Play.

ACTIV@WORK

Physical inactivity is one of the leading risk factors for death worldwide. It is a key risk factor for noncommunicable diseases (NCDs) such as cardiovascular diseases, cancer and diabetes.

Physical activity is essential for good health. Workplaces can help increase physical activity levels, and thus improve the health of employees, reduce sickness absence and increase productivity.

A new initiative by PERKESO in collaboration with BookDoc, Activ@Work aims to encourage employers to help their employees to stay active wherever they may be at even at the workplace! Using the concept of being active while collecting rewards, this program can make physical activity an interesting activity to do.

THE CHALLENGE

CONCEPT OF THE CHALLENGE

  • This is a 3-month challenge starting from 1st October to 31st December 2019.
  • For the very first time, Activ@Work Challenge will now be open to the Government Sector besides the Private Sector.
  • Participating employers/groups will compete with each other within their respective sector and category.
  • Each individual participant will use the Activ component of BookDoc mobile app to monitor their daily steps which will then be converted into points for the employers/groups they represent.
  • Starting this year, employers/groups may also earn additional bonus points by submitting photos showcasing fitness activities organized by them.
  • Collect as many points as possible to be the Most Active Employers/Groups!

PARTICIPATION & ELIGIBILITY

  • Participation is open to all employers and government agencies nationwide for free.
  • Registration starts on 1st August 2019. There is no closing date and hence employers / government agencies are still encouraged to participate even after the challenge has started.
  • Those who registered early are encouraged to begin on-boarding among their employees / colleagues so that they can familiarize with BookDoc mobile app and warm up.

Private Sector:

  • Participating employers must be a registered employer with PERKESO.
  • Participating employers will delegate their own employees to participate and contribute step points. Generally, the more individual employees represent an employer, the more points the employer is likely to gain.
  • Registration shall be submitted by the appointed representative of the employer (e.g. HR Manager) who will also be the contact point for any future correspondences. The PERKESO employer code is required for registration.

Government Sector:

  • Any government agencies can participate by delegating their employees in group of 50 people. There is no limit to the number of groups each agency can enroll.
  • Each group CANNOT consist of employees from different government agencies, the group name should reflect the agency / facility / department that the group members represent.
  • For example, Hospital Kuala Lumpur may enroll 3 groups and name them "HKL Group A", "HKL Group B" and "HKL Group C".
  • All the members within each group shall contribute step points to their respective group, and all the groups enrolled under the Government Sector shall compete with each other.
  • Registration shall be submitted by the appointed group captain as they will also be the contact point for any future correspondences. A group name is also required for registration and available on a first-come-first-served basis. The group captain shall be contacted if duplicate group name is detected.

HOW TO COLLECT POINTS?

There will be two (2) components in the scoring mechanism – Step Points and Bonus Points. Collect as many points as possible throughout the 3-month challenge to be the winner!

Step Points:

  • An employee can only contribute step points to their respective employer / group if they have set up their account on BookDoc mobile app, and entered the promo code assigned to their employer / group within the app.
  • Each employee may contribute step points to their employer / group each day based on the number of steps they achieve on that day:

    - 3,000 steps – 1 point
    - 6,000 steps – 3 points
    - 10,000 steps – 5 points

  • For the Private Sector, employers are encouraged to enroll as many of their employees as possible because they will be more likely to gain high step points.

Bonus Points:

  • Each month an employer / group can earn additional 100 points by submitting a group photo that showcases health & fitness activities that the employer / group organizes internally in parallel with the Activ@Work Challenge.
  • The photo must clearly show:

    - A minimum of four (4) employees involved in the activities; and
    - Your company logo (which can be edited in).

  • The photo needs to be emailed to activatwork@bookdoc.com by the appointed representative of each employer / group (e.g. HR Manager, group captain, etc.).
  • The photo needs to be submitted by the end of each month to entitle for the bonus points for that particular month. Late submission shall not be accepted.

CATEGORY

The challenge is divided into several categories where each category has its own prize pool. Generally, higher category will have a more attractive prize pool.

Private Sector:

Employers will be placed into one of the categories below depending on the total number of employees participating in the challenge:

  • Ruby (participants ≥ 250)
  • Emerald (participants ≥ 150)
  • Sapphire (participants ≥ 50)
  • Amethyst (participants < 50)

Government Sector:

There is only one (1) category for the Government Sector. While each government agency is allowed to enroll multiple groups, each group can only have a maximum of 50 employees.

Within each category, the individual employees will compete with each other based on their average daily steps over the 3-month period.

PRIZES & REWARDS

All participating employers, groups and individuals are competing for a prize pool worth RM50,000 in total.

Private Sector:

Top 3 Most Active Employers
  • Available for Ruby, Emerald and Sapphire categories only
  • Based on total points (step points + bonus points) collected during the 3-month period
  • Prizes include trophy, certificate and health & fitness equipment / gadget
  • Mainstream media coverage
  • Success story sharing session in future seminar(s) organized by PERKESO
  • The right to use the Activ@Work 2019 Most Active Employer logo in company's communication & marketing collaterals
Top 10 Most Active Employees
  • Available for Ruby, Emerald, Sapphire and Amethyst categories
  • Based on individual's average daily steps over the 3-month period
  • Prizes include trophy, certificate, cash vouchers and exclusive winner's t-shirt
  • Mainstream media coverage

Government Sector:

Top 5 Most Active Groups
  • Based on total points (step points + bonus points) collected during the 3-month period
  • Prizes include trophy, certificate and health & fitness equipment / gadget
  • Mainstream media coverage
Top 10 Most Active Employees
  • Based on individual's average daily steps over the 3-month period
  • Prizes include trophy, certificate, cash vouchers and exclusive winner's t-shirt
  • Mainstream media coverage

 

KEY BENEFITS

  1. Free of charge registration
  2. Good platform to kick start wellness programme within the company
  3. Prize pool worth RM 50,000 in total to be won
  4. Mainstream coverage & recognition for the winners
  5. Free nutritional and health coaching through BookDoc mobile app for six (6) months
  6. Throughout the challenge, each individual participant can redeem rewards within BookDoc mobile app every month as long as they achieve the target (i.e. Bronze, Silver, Gold or Platinum tier).

Throughout the challenge, each individual participant can redeem rewards within BookDoc app every month as long as they achieve the target (i.e. bronze, silver, gold or platinum).

LEADERBOARD

Data as of 11th October 2019

RUBY

RANKING COMPANY NAME NUMBER OF PARTICIPANTS STEP POINTS BONUS POINTS TOTAL POINTS
1TENAGA NASIONAL BERHAD (TNB)10,76613,750-13,750
1PERKESO2,58613,750-13,750
3SURUHANJAYA SYARIKAT MALAYSIA (SSM)1,2799,470-9,470
4ALLIANCE BANK MALAYSIA BERHAD5479,002-9,002
5FREESCALE SEMICONDUCTOR (M) SDN BHD3165,613-5,613
6BANK MUAMALAT MALAYSIA BERHAD3505,204-5,204
7TOP GLOVE SDN BHD1,1394,976-4,976
8THE STAR MEDIA GROUP2534,187-4,187
9INTERNATIONAL MEDICAL UNIVERSITY (IMU)4004,050-4,050
10BANK SIMPANAN NASIONAL3742,948-2,948
11SHELL BUSINESS SERVICE CENTRE SDN BHD7642,780-2,780
12KIAN JOO CAN FACTORY BERHAD1,0192,765-2,765
13NORTHPORT (MALAYSIA) BERHAD3522,2471002,347
14MEDIVEST SDN BHD4561,780-1,780

EMERALD

RANKING COMPANY NAME NUMBER OF PARTICIPANTS STEP POINTS BONUS POINTS TOTAL POINTS
1PARAMOUNT PROPERTY DEVELOPMENT SDN BHD1653,091-3,091
2GREAT EASTERN LIFE ASSURANCE BERHAD1623,085-3,085
3UNITED OVERSEAS BANK (M) BHD2203,047-3,047
4INTI INTERNATIONAL UNIVERSITY AND COLLEGES2242,698-2,698
5PROTON HOLDINGS1762,676-2,676
6NESTLE MALAYSIA SDN BHD1982,392-2,392
7KUMPULAN WANG SIMPANAN PEKERJA (KWSP)1831,501-1,501
8KONTENA NASIONAL BERHAD2091,440-1,440

SAPPHIRE

RANKING COMPANY NAME NUMBER OF PARTICIPANTS STEP POINTS BONUS POINTS TOTAL POINTS
1AGENSI KAUNSELING DAN PENGURUSAN KREDIT (AKPK)752,566-2,566
2AGILENT TECHNOLOGIES1292,100-2,100
3MALAYSIAN SHEET GLASS1492,016-2,016
4MALAYSIAN REFINING COMPANY SDN BHD1331,916-1,916
5INTERNATIONAL SOS (M) SDN BHD1301,846-1,846
6TAN CHONG MOTOR ASSEMBLIES SDN BHD1101,754-1,754
7MALAKOFF CORPORATION BERHAD1121,576-1,576
8CELESTICA ELECTRONICS (M) SDN BHD1021,555-1,555
9NIPPON ELECTRIC GLASS MALAYSIA SDN BHD1441,484-1,484
9GENTING GROUP1271,484-1,484
11BP PETRONAS ACETYLS771,483-1,483
12CHELLAM PLANTATIONS (SABAH) SDN BHD951,379-1,379
13QES GROUP OF COMPANIES1201,372-1,372
14WESTERN DIGITAL (BATU KAWAN)971,365-1,365
15MALAYSIAN INDUSTRY-GOVERNMENT GROUP FOR HIGH TECHNOLOGY671,331-1,331
16CONCENTRIX CVG MALAYSIA SDN BHD851,307-1,307
17IRIS CORPORATE BERHAD1161,306-1,306
18KUALA LUMPUR CONVENTION CENTRE691,225-1,225
19HARTALEGA1201,200-1,200
20MAA-MEDICARE KIDNEY CHARITY FUND1041,163-1,163
21FITNESS CONCEPT SPECIALIST CHAIN SDN BHD781,109-1,109
22ESCATEC MECHATRONICS SDN BHD561,090-1,090
23NATIONAL INSTITUTE OF OCCUPATIONAL SAFETY AND HEALTH (NIOSH)1031,068-1,068
24KELANA JAYA MEDICAL CENTRE SDN BHD761,048-1,048
25PERSATUAN SEKOLAH LODGE701,034-1,034
26SEKOLAH RENDAH ISLAM AL-AMIN GOMBAK761,031-1,031
27CHUAN SIN SDN BHD70944-944
28UDA HOLDINGS BERHAD77852-852
29WESTERN DIGITAL (PJ)54847-847
30SRG ASIA PACIFIC SDN BHD50838-838
31JOHOR PORT BERHAD85829-829
32UTAR EDUCATION FOUNDATION75826-826
33THE MALAYSIAN INSURANCE INSTITUTE81824-824
34SWIFT GROUP134786-786
35MAFIPRO SDN BHD75749-749
36PUSAT REHABILITASI PERKESO SDN BHD110746-746
37PERCETAKAN NASIONAL MALAYSIA BERHAD90741-741
38WAH KONG MARKETING SDN BHD100702-702
39KVC INDUSTRIAL SUPPLIES SDN BHD110673-673
40WORLDGATE EXPRESS SERVICES SDN BHD72669-669
41BRENNTAG SDN BHD69629-629
42OSRAM MALAYSIA SDN BHD61627-627
43OPEN UNIVERSITY MALAYSIA70623-623
44MIMOS BERHAD73620-620
45MALAYAN UNITED INDUSTRIES BERHAD (MUI GROUP)76510-510
46ASM TECHNOLOGY (M) SDN BHD67335-335
47HONG LEONG ASSURANCE BERHAD65269-269

AMETHYST

COMPANY NAME NUMBER OF PARTICIPANTS
SEKOLAH RENDAH ISLAM AL-AMIN47
FUGRO MALAYSIA MARINE SDN BHD44
ANIMAL MEDICAL CENTRE SDN BHD44
ITW MERITEX SDN BHD41
BUREAU VERITAS (M) SDN BHD40
SEKOLAH MENENGAH ISLAM AL-AMIN GOMBAK40
ENTOPEST ENVIRONMENTAL SERVICES SDN BHD40
CHINA COMMUNICATIONS CONSTRUCTION (ECRL) SDN BHD37
INSTITUTE TECHNOLOGY PETRONAS SDN BHD36
JORDAN LEE & JAAFAR SDN BHD36
PUTRADE PROPERTY MANAGEMENT SDN BHD34
SARAWAK OIL PALMS BERHAD34
DWISOLAR SDN BHD34
KPJ PHARMASERV ALLIANCES SDN BHD33
MAZARS MALAYSIA32
MUDAH.MY SDN BHD32
CLUB TWENTY-ONE RETAIL (MALAYSIA) SDN BHD31
BEKO APPLIANCES MALAYSIA SDN BHD30
TEXAS CHICKEN (MALAYSIA) SDN BHD30
NOVOZYMES MALAYSIA SDN BHD30
UNI-CHARM CORPORATION SDN BHD30
CARRIER (MALAYSIA) SDN BHD29
MKH RESOURCES SDN BHD29
SEE SEN CHEMICAL BERHAD27
WIPRO CONSUMER CARE (LDW) SDN BHD27
SENARI SYNERGY SDN BHD26
SWAGELOK MALAYSIA26
TOYO ENGINEERING & CONSTRUCTION SDN BHD26
SEA GAMER MALL SDN BHD26
TELEKOM SALES & SERVICES SDN BHD25
INTERIORS AEROSERVICES SDN BHD25
NOVARTIS CORPORATION (MALAYSIA) SDN BHD24
ECOLAB23
SKS PROJECT SDN BHD23
TAMAN BUAYA LANGKAWI SDN BHD22
LEA GROUP OF COMPANIES22
NILAI MAYANG22
ATLAS COPCO MALAYSIA21
AXIS TECHNOLOGY RESOURCES (M) SDN BHD21
POWER PLUG BUSDUCT SDN BHD21
RAKYAT MANAGEMENT SERVICES SDN BHD20
ULTRADATA MALAYSIA SDN BHD20
ADVANCED CONSULTING ENGINEERS SDN BHD20
DAYA MAXFLO SDN BHD19
SITECORE MALAYSIA SDN BHD19
VEOLIA WATER (MALAYSIA) HOLDING SDN BHD19
GENESIS FORTIS SDN BHD18
NUFARM MALAYSIA SDN BHD18
RW WILLIAM16
ORIENT OVERSEAS CONTAINER LINE (MALAYSIA) SDN BHD16
PETS CORNER SDN BHD16
BIOCON SDN BHD15
KLUBER LUBRICATION (MALAYSIA) SDN BHD15
PUSAT JAGAAN WARGA EMAS NUR EHSAN15
IOT MANAGEMENT SDN BHD15
CRYSTAL CLEAR CLEANING SDN BHD14
RNZ INTEGRATED (M) SDN BHD13
HYDRO-TRENT AUTOMATION SDN BHD13
AMTECH CHEMICAL SDN BHD13
SEGI VALUE HOLDINGS SDN BHD13
INNOPEST SOLUTIONS13
CELESTICA (AMS) SDN BHD12
KLINIK PERGIGIAN ONG SDN BHD12
EPSON PRECISION MALAYSIA SDN BHD11
SEBANA GOLF & MARINA RESORT BERHAD11
TANJUNG MANIS OIL TERMINAL MANAGEMENT SDN BHD11
TOYOFUJI LOGISTICS MALAYSIA SDN BHD11
GAMA SUPERMARKET & DEPARTMENTAL STORE SDN BHD10
SHOWA DENKO HD (M ) SDN BHD10
DONOVAN & HO10
MERU COMPUTER FORMS SDN BHD10
HUMANITARIAN CARE MALAYSIA BERHAD10
HEALTH4U SOLUTIONS SDN BHD (BOOKDOC)9
GUINEA FOODS SDN BHD9
ES&S MSC SDN BHD9
KULICKE & SOFFA (MALAYSIA) SDN BHD9
IMC EDUCATION SDN BHD9
SIMAS-D SDN BHD9
P.O.P SPECIALIST SDN BHD8
KIAN HENG LEE SDN BHD8
SENARI SYNERGY PORT SDN BHD8
MITSUBISHI MOTORS MALAYSIA SDN BHD8
SABAH PORT SDN BHD7
YAYASAN BANK RAKYAT7
SALIHIN GROUP7
MIRI UNITED HEALTHCARE SDN BHD7
VEOLIA WATER DUNGUN SDN BHD6
UNIUTAMA PROPERTY SDN BHD6
BOULEVARD JAYA SDN BHD6
EEW MALAYSIA SDN BHD6
AEM MICROTRONICS (M) SDN BHD5
REGALTECH (M) SDN BHD5
SG PADIMAS ENGINEERING SDN BHD5
CGRM INFOCOMM SDN BHD5
MICLOH CONSULTING GROUP SDN BHD5
MARQUIS OIL (M) SDN BHD5
AL GLOBAL CORPORATION (M) SDN BHD5
PUSAT PENDIDIKAN BERTERUSAN UNIVERSITI MALAYA5
TOSHIBA TRANSMISSION & DISTRIBUTION SYSTEMS ASIA SDN BHD4
KPJ PERDANA SPECIALIST HOSPITAL4
VISI WIRAJAYA SDN BHD4
PRESCAN SDN BHD4
STARCHAIN PHARMA4
PBJV GROUP SDN BHD4
ECOLOGIS SERVICES (M) SDN BHD4
FLEXITECH SDN BHD3
SELANGOR PROPERTIES BERHAD3
AL AMIN EDU OASIS SDN BHD3
UTSB MANAGEMENT SDN BHD3
KEJURUTERAAN JAYAGAS SDN BHD2
MEGAPOWER LEGRAND (M) SDN BHD2
REDTONE TELECOMMUNICATIONS SDN BHD2
TELAGA BIRU SDN BHD2
PE HOLDINGS SDN BHD2
GPS TELEMATICS MALAYSIA SDN BHD2
ROYCE PHARMA MANUFACTURING SDN BHD2
YEE HE GLASS SDN BHD2
TRAVELEX CURRENCY EXCHANGE & PAYMENTS (TCEP)1
ARC AUTOS (M) SDN BHD1
NOZA HOLDINGS SDN BHD1
UNI AUTO SDN BHD1
PADINI DOT COM SDN BHD1
ESQUEL MALAYSIA SDN BHD1
ISCISTECH BUSINESS SOLUTIONS SDN BHD1
SWEETDREAM INDUSTRIAL CORPORATION SDN BHD1
ALP ASIA (M) SDN BHD1
PLEXUS MANUFACTURING SDN BHD1
NOZA SECURITY SDN BHD1
ROYALE HOTEL1
GLOBAL DOCTORS MALAYSIA1
HARMONYBANQUET SDN BHD1
KTF TRADING SDN BHD1
TERENGGANU SILICA CONSORTIUM SDN BHD1
MTTJ ENGINEERING SDN BHD1
MAJLIS BANDARAYA SEBERANG PERAI1

Stay tuned!

USER GUIDE

STEP 1

Download BookDoc App via

STEP 2

Register For New Users
Or Sign In For Existing Users

STEP 3

Go to 'Menu', select 'Promotion' and Enter Promo Code

STEP 4

Select 'Activ', synchronize with activity tracker, and start walking.

*For employer promotional use, please download User Guide here.

COMPATIBLE DEVICES & APPS

Apple Health
Samsung Health
Google Fit
Mi Fit
Fitbit
Google Fit
For Mi Fit user, you may refer to the user guide (iOS | Android) for the steps. Do contact our technical support team if you need further assistance.
For Google Fit user, please use the account associated with Google Fit. View steps here.

QUESTIONS RELATED TO ACTIV@WORK

Can I register as an individual?

No, this competition is for company only and one of the requirements for registration is to provide PERKESO Employer Code. Nevertheless you may suggest your company to join this competition.

I have registered my company for the competition. What is the next step?

Thank you for your participation. PERKESO will contact you (via email) soon and give you the 'welcome package' which will guide you on how to proceed with the challenge, followed by sending the physical posters and flyers to your office. Next, encourage your staffs to join the challenge and start moving!

I participated in Activ@Work 2017/2018; do I still need to create a new BookDoc user account for Activ@Work 2019?

No need, you may still sign in using the same login credentials created previously. If you forget the password, you may click on the "Forgot your password ?" link and follow the instructions to reset a new password. Once you have signed in, don't forget to enter the new promo code assigned to your company for Activ@Work 2019. Should you require any assistance, you may contact BookDoc at 1-300-88-2362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm) or activatwork@bookdoc.com.

I own a small company and only have 20 staffs with me. Can I join the competition?

Yes, you can. Your company will be classified under the Micro category.

How are the points counted?

The points will be counted based on the total steps contributed by employees daily. The points will be calculated based on:
  • 3,000 steps and above: 1 point
  • 6,000 steps and above: 3 points
  • 10,000 steps and above: 5 points

How are you able to identify my company's staff?

Every company who register for the competition will get a unique promo code. This promo code is to be entered on BookDoc app. We can then identify your staff by this promo code.

My company has more than 500 staffs. Can all of them join the competition?

Yes, definitely. However, we will only count the points based on the highest 250 staffs, referring to the steps that have been collected individually.

How can I monitor my company's ranking?

There will be leaderboard published on the Activ@Work website, and the ranking will be updated on a bi-weekly basis.

Where do I get the promo code?

PERKESO will send over the promo code together with the 'Welcome package' to your persons in charge. You may check with them for more details.

Why do I need to enter the promo code?

The promo code is intended to differentiate the participants from different competing companies. Besides, this promo code allows you to enjoy a premium membership from BookDoc for 7 months. BookDoc normal user can only claim 20 rewards each month, but with the premium membership user can claim up to 40 rewards as long as they achieve at least Bronze tier each month.

If my company participates in this competition, will my staffs also have a chance to win as well?

Yes, the employees will be competing for the top 10 "Most Activ Workers" within each category.

My company is interested to join this competition but it's already past the competition start date. Can we still join the competition?

Yes, you can still register and participate in the competition. The points will be calculated from the day your employees enter the promo code.

Can employees still participate after 1 October 2019?

Yes, staff can still participate after 1 October 2019.

Our company initially started under Emerald category (more than 150 less than 250 participants), will we be automatically move up to Ruby category when we have more than 250 participants?

Yes, companies will move up as more participants join. The category the company will be based on the final number of participants at the end of the challenge.

Do not worry about being on the disadvantage when you move up. For each of the category, the points will be capped as follows:

Ruby – Top 250 participants with the highest daily steps (Max points per day = 1250 points)
Emerald – Top 150 participants with the highest daily steps (Max points per day = 750 points)
Sapphire – Top 50 participants with the highest daily steps (Max points per day = 250 points)

QUESTIONS RELATED TO BOOKDOC APP

What do I need before using BookDoc Activ?

Compatible Device or Mobile App that can track your steps:
Device/App Description Additional Requirments
Wearable Fitness Devices Fitbit, Garmin, Mi Fit App Ensure their software requirements are compatible to your smartphone.
Fitness App (downloadable for free) Health (Apple), Samsung Health (Samsung), Google Fit (Other Android). Your smart phone must come with motion-tracking sensor.
Compatible Smart Phones:
Type Operating System
iPhone (Apple) iOS 8 or later
Android Android 4.4 or later

How do I join BookDoc Activ?

Download "BookDoc" app for FREE on the App Store or Google Play. Click the "Activ" button on the landing page and follow the instructions to sync to a fitness tracker/app.

What should I do if I forgot my password, sign in detail and wish to amend my profile?

If you forget the password, you can always click on the "Forget Password" link at Sign In page. Should you require any assistance, please contact us at activatwork@bookdoc.com or 1300-88-2362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm).

Why do I need to verify phone number?

Verifying phone number allows you to view the in-app rewards. We will also be able to contact you via the verified number should you require any technical support.

I'm concerned about my privacy. What are the information that BookDoc collect while tracking my steps?

You may refer to our privacy policy.

How do I participate in Activ@Work 2019 representing my company?

You can participate by entering the promo code assigned to your company on the "Promotion" page within BookDoc app.

How do I get the promo code?

Please check with the person in charge in your company.

Why do I get an error message when entering the promo code?

Please ensure that the promo code entered is correct; it is also case sensitive and cannot contain any space/special characters. Should you require any assistance, please contact us at activatwork@bookdoc.com or 1300-88-2362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm).

Do I have to open BookDoc app all the time?

No. As long as you don't sign out, your device will automatically sync with BookDoc Activ. If you are signed out, your steps data might not be captured properly and thus affecting your point contribution to the company as well as your monthly tier.

My steps data do not seem to sync properly with BookDoc app. What should I do?

Please make sure you have a compatible smart phone and compatible fitness tracker/app. Should you require any assistance, please contact us at activatwork@bookdoc.com or 1300-88-2362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm).

How much battery life does BookDoc app consume?

Minimal; this is because we don't require you to open BookDoc app all the time to capture your steps data. You just need to make sure that you don't sign out from the app.

What should I do if I have been signed out from the app?

Click on menu bar on top left and click "Sign In". If you previously registered the user account with email, you just need to re-enter the same email followed by password to sign in. If you previously signed in using your Facebook credentials, just click the "Sign in with Facebook" button.

Does BookDoc app consume a lot of data?

Minimal; this is because we don't transmit data continuously at the background.

Will my steps data be captured properly if I don't turn on mobile data or if I travel overseas?

Minimal because we don't transmit real-time data.

The steps data will continue to capture if I don't turn on mobile data or in oversea?

No; although your phone / fitness tracker will capture your steps even without internet access, you will still need minimum internet connection to update the steps data on BookDoc app.

Why does BookDoc Activ still show 0 steps after I have synced with a fitness app/tracker?

For Apple Health: Each time when you open BookDoc app, the syncing animation will appear next to the Activ button on the landing page. Please ensure that you allow the syncing animation to finish before you close the app. Otherwise, due to security reasons on iPhone the app might not fully capture all your steps data.

For Google Fit: Sometimes there is a delay in the transmission of data from Google Fit to BookDoc app. Nonetheless, the sync is continuous and therefore the full steps data will be transmitted after some time.

For fitness tracker e.g. Fitbit or Garmin, please remember to turn on Bluetooth on your phone so that the steps data on your fitness tracker can be transmitted to its respective app. Should you require any assistance, please contact us at activatwork@bookdoc.com or 1300-88-2362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm).

What is BookDoc Activ Membership Tier?

Membership Tiers Average Daily Steps in a Month
Platinum 10,000 for 3 consecutive months
Gold 10,000
Silver 6,000
Bronze 3,000

How do I achieve and maintain Platinum Tier?

In order to achieve Platinum Tier, you will need to maintain Gold Tier for 3 consecutive months whereby to achieve Gold Tier you need to maintain Average Daily Steps of at least 10,000 for each month.

For example, if you achieve Gold Tier for Month 1 & 2, by Month 3 if you can still maintain 10,000 Average Daily Steps, you will unlock the Platinum Tier by the end of Month 3.

To maintain the Platinum Tier, you will also need to maintain the 10,000 Average Daily Steps every subsequent month. If somehow you only achieve 7,000 Average Daily Steps on a particular month, your Tier will then become Silver. Subsequently you will need to repeat 3 consecutive months of Gold Tier again before unlocking Platinum.

What are the rewards I get to enjoy by achieving the Membership Tiers?

The list of rewards is updated from time to time; you may refer to the latest available rewards by clicking "View Rewards" on the Activ page.

When can I claim the rewards?

You will receive notification on the 1st day of the month based on the Membership Tier you achieved on the previous month. If you achieved at least Bronze Tier, you may claim the corresponding rewards in the form of e-voucher within the first 12 days of the month. The claimed e-vouchers will generally stay in the app for 30 days during which you may redeem from the merchants via online or physical outlets, depending on the Terms & Conditions.

What will happen if I miss the claiming cycle for the rewards?

You may try again on the following months as the reward claiming cycle repeats every month.

What should I do if I am unable to redeem the reward from the merchant?

Please contact us at activatwork@bookdoc.com or 1300-88-2362 (Mon-Fri: 9am-6pm, Sat: 9am-1pm) with as much details as possible.

Aside from Activ, what other benefits does BookDoc app offer?

There are few other useful functions that you may find on the app's landing page, namely Search & Book, Tele-Consult and Events & News.

BookDoc Search & Book is a discovery platform for healthcare providers whereby users can search for healthcare providers by distance and availability. Besides online appointment feature, the Search & Book also integrates seamlessly with navigation & ride hailing apps, accommodation booking services as well as restaurants & attractions guide so that users can have a hassle free healthcare journey.

Our latest features allow you to chat with healthcare professionals privately and securely via Tele-Consult. You also may chat with our Nutritionist for free consultation. Besides, you may check BookDoc Events & News to know the latest events and news.

JOIN US NOW!

THANK YOU FOR JOINING US!

By submiting this, I acknowledge to be the authorized representative of my employer and that I have obtained the permission to register on behalf of my employer. I confirm that the registration does not breach or conflict with any of my employer's internal policies.
Invalid Email

After Registration

  • Once registration is confirmed, our team will contact you for set up of the challenge.
  • You will be required to delegate your own workers to be the participants (number of participants according to desired category).
  • Trial period will be given until 30th September 2019 to get used to the app and get ready for the real challenge!
  • Collect as many points as possible throughout the challenge and be the winner!